Traditionally, the business model of a local mom-and-pop kirana store has been simple. The store owner procures and stocks up the grocery in high volumes. Later, the orders are fulfilled at the store as per the needs of customers. The orders received are mostly from local customers residing in the range of 200 to 500 meters. The bulkier orders are assigned to an errand boy for delivery, which is done usually done on the same day. This is the traditional business model followed by a majority of local mom-and-pop stores in India.
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